Return and Refund Policies

Return and Refund

Upon receiving the order, buyers have seven (7) days to return the order to our RMA warehouses. You can contact us to receive the shipping instructions. Buyers in the countries mentioned in the 2. Shipping section above will receive a prepaid shipping label. Other than those 12 countries, buyers have to pay for shipping to the address provided.

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Important: Returned product(s) has to be in its original new condition and can be resold to other buyers. Otherwise, we will deduct a damage fee off the refund depending on the condition of the returned product(s).

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If there's product quality issue upon receiving the order, buyers can refer to our Warranty Policy for replacement.

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Questions about our policies? Contact us.